Restore Frequently Asked Questions
What is a Habitat for Humanity ReStore?
Habitat ReStores are home improvement stores which sell new and gently used building supplies, kitchens, décor, furniture, lighting and much more for a fraction of retail price.
By shopping, donating, and volunteering at one of our three ReStores, you are helping low-income families across Saskatchewan gain affordable housing through our Homeownership Program. You are also helping keep tons of good quality items from going into landfills. Revenue generated through our ReStores helps to fund the cost of building homes, which allows donor dollars to go directly toward our mission. By helping us, you are helping your community!
We can save you time and money by donating unwanted items to our stores and we can pick up your donation for free.
Whether you’re looking to renovate your kitchen, re-furnish your living room, or decorate your space, the ReStore should be your first stop!
What kind of items can I find at the ReStore?
- Tools. Furniture.
- Plumbing fixtures and accessories.
- Shelving and storage.
- Bathroom Vanities.
- Doors and frames.
- Brick, block, and decorative stone.
- Seasonal items such as B.B.Q.’s., bikes, deck boxes, etc.
- Home décor.
….and much, much more!
What is your return policy?
All the items you purchase at our ReStores are final sale. Therefore, it is up to the shopper to make sure they inspect the item before purchasing. If you have any questions about an item while shopping, please talk to one of our ReStore staff.
Can I place an item on hold?
We can hold item that you have purchased in the store until the end of the business day at 6:00 PM for our Regina and Prince Albert locations.
As of March 1st, 2023, the Saskatoon ReStore will no longer offer “Holds” on any purchased items. Purchased items will need to be taken at the time of purchase. Thank you for your understanding and continued support.
Do you offer shipping across Canada?
We do not offer shipping across Canada.
What is Doorstep or Curbside Pick-up?
We ask that all donations be prepared before the driver gets to your home. The
donation needs to be at your front door, on your driveway or at the curb. Our
How can I book a donation pick-up and what does it entail?
You can book a donation pick-up online or by calling a store in your area.
- It is important for you to note that the ReStores reserve the right to take or leave an item as we have the ultimate say in what we will accept or not accept. This is based on the needs of the organization and operations of
- For ReStores to accept an item, your donation must be prepared, which means it must be clean, the item cannot be broken or damaged, and (depending on the item) it might be best to assemble it before donating.
- We require detailed photos of your items, especially furniture or other
- Our Pick-up Service is curbside only. All items will need to be gathered and located either curbside (i.e., outside) or in a garage/ common area/entranceway prior to your scheduled pickup time.
- All donation requests are subject to approval prior to confirmation. Please review our acceptable and unacceptable items list before requesting a donation pickup to ensure your donation is accepted.
Why was my pick-up cancelled?
A pick-up would only be cancelled in the event of a vehicle malfunction or due to a situation that is out of our control. If your pick-up is cancelled, you would be notified by a ReStore staff member.
How does Habitat ReStore price items?
All items for sale in the store are priced starting at 50% of the manufacturers suggested retail price. Please keep in mind that we price our items at a discounted rate, but our proceeds go towards building homes for low-income
families in need of safe and affordable housing.
Are Habitat ReStore Prices negotiable?
All store prices are firm for the first two weeks after an item is placed on the sales floor. After two weeks, the price of that item may be reduced and could be negotiable.
How can I donate to Habitat ReStore and what items do you accept?
You can contact any one of our ReStores in your area by phone or you can book a free donation pick-up online. Our website has section under our ReStore page that outlines what items we accept or do not accept for donation.
Do I get a tax receipt for my donation?
Tax receipts are available upon request on all donations above $20.00.
Who do I contact regarding a tax receipt?
You can contact our office at 306-522-9700 if you are inquiring about a tax receipt or you can email us at email@example.com.
How do I volunteer at a ReStore in Saskatchewan and what does the volunteer experience entail?
Habitat Saskatchewan currently has 3 ReStores which are in the following locations: Regina, Saskatoon, and Prince Albert.
Volunteering at the ReStore is a great way to give back to your community, help the environment, develop new skills, and gain hands-on experience in retail! Volunteer opportunities include customer service, stocking shelves, tidying the store, cleaning donations, building, and moving furniture, and testing donations.
We can accommodate individuals or groups of any size with customized tasks that best suit the physical abilities of your crew. We are a barrier-free workplace that can accommodate any physical limitations. Individuals or groups can volunteer for a few hours or a whole day.
You can volunteer any day between Tuesday to Saturday during our regular store hours. If you are looking to volunteer at our ReStores in Saskatoon and Regina, please visit our website to sign-up and register for a volunteer shift.
If you are looking to volunteer at our ReStore in Prince Albert, please contact us at 306-763-7463 or firstname.lastname@example.org.
Registering for a volunteer shift at the ReStore ensures that we can work with you that day. Unfortunately, we are unable to accommodate you if you show up without registering.
When I donate items to a ReStore, why would an item be rejected?
Our organization will take or leave an item based off our operational and organizational needs. Sometimes we will reject a donated item if it is not salvageable or in a re-sellable condition.
How can I work at a ReStore?
If you are interest in applying to one of our three ReStore, please send us your resume! We are always looking to connect with really great talent and are interested in finding someone who would be a good fit for us.
Is there another way I can donate to a ReStore besides donating items?
You bet! Donating items to the ReStore is just one of the many ways you can donate to our organization.
We rely on gifts from individuals like you, corporations, and other groups to help families in need of decent and affordable homes throughout Saskatchewan and around the world. All donations of any amount are deeply appreciated. You can choose to give monthly, annually, or give a one time donation. Your donation will become part of our revolving building fund so your donation will continue to give.
Please visit our donation page on our website to see the many ways you can give to our organization. You can give a legacy gift, donate your car, or even give the gift of securities through Canada Helps. Monthly monetary donations can have a greater impact in our community while making less impact on your wallet. Your convenient and automatic monthly donation helps Habitat plan long-term, budget more efficiently and create more life-changing outcomes. Monthly donations can be any amount that is affordable and meaningful to you and can
be changed at any time.
Do you have an on-line store?
We do not have an on-line store. Our stores are equipped to serve customers the old fashion way! We look forward to the interaction and connection with each and every customer that walks through our doors.
Do you have a social media page?
Yes! We do have an Instagram and Facebook page that we would love you to follow! You can find us on both channels @habitatsaskrestores.